Once an order has been processed and a shipping label has been created, an email with tracking information is sent to the email address used to place the order. Unfortunately, our emails can end up in spam or junk folders, so please check there for any missing email notifications.
**Please note: our production times are currently slower than normal. While we are having to work with limited staff due to COVID-19 safety precautions, our team is working around the clock to ensure orders are being made and shipped as quickly as possible. We thank you for your patience and understanding!
If you're having trouble locating your tracking number, contact us and we'll be happy to help you out.
Please note, if an item’s tracking number confirms delivery, Rock ‘Em Socks is not liable for lost or missing packages. We will do our best in assisting you in finding your items through USPS.